HERE'S A RUN DOWN TO FAQ's
1. I am new to your website. How do I get started? You can purchase our products online instantly. Just go to products, navigate our entire range and select what you want by clicking on ‘’By Now’’, you can see this on next to the product. You can always navigate back to your shopping cart by clicking on the basket icon visible on the top right hand side of the page. After you have added the desired quantity
2. I am an Indian resident. Can I buy online? Yes, if you are an India resident you can participate in buying our products online.
3. The website shows some products out of stock, what do I do? We do our best to always stock up based on our sales matrix. However, at times there may be a spurt of orders or delays beyond our control in receiving necessary clearances (customs, fssai) or in rare cases due to scarce production of item at suppliers end in which case, If you see something out of stock, please write to us indicating your requirements. We will do our best in helping you fulfil the order with your requirement or suggest another product from our portfolio that may match your needs.
4. Are there any delivery charges? Shipping carriers have increased the fees substantially due to escalating costs involved in delivering goods post Covid-19. We've had to pass on some portion of the increased fees, there is a nominal fee of Rs. 150 per item, irrespective of the value order.
5. Is GST included in the price mentioned for the product? Yes, all prices are inclusive of GST.
6. I am a Business customer and would like to claim the GST amount paid to you? This is no problem so long as the minimum order quantity is over Rs. 10,000. Please write to us mentioning the items you wish to order and one of our representatives will get back at the earliest.
7. Is there a limit on how many cases can I order? No. You may order as little as 12 bottles (Minimum order limit) or larger quantities (in multiples of 12) as per your requirement.
8. Can I arrange my items to be delivered at a suitable time? At the time of placing an order you can specify your preferred times by filling up the comments section. When we receive your order, we simply pass it on to our freight carriers who will endeavor to deliver your products at instructed times. Unfortunately, we cannot guarantee delivery times on behalf of freight carriers.
9. What are your estimated delivery times? Regional zone consists of 4 regions. The time period for delivery will apply if shipment moves within the same region and the service is not within the same city.
Estimated Delivery Timelines
Region 1 – 2-3 days
Region 2 – 6-7 days
Region 3 – 6-7 days
Region 4 - 7-9 days
Region 1 - (Chandigarh, Delhi, Haryana, Himanchal Pradesh, Jammu and Kashmir, Punjab, Rajasthan, Uttar Pradesh and Uttarakhand).
Region 2 - (Chhattisgarh, Dadar and Nagar, Diu and Daman, Goa, Gujarat, Madhya Pradesh, Maharashtra)
Region 3 - (Andaman and Nicobar, Andhra Pradesh, Karnataka, Kerala, Pondicherry, Tamil Nadu, Telangana, Lakshadweep)
Region 4 - (Arunachal Pradesh, Assam, Bihar, Jharkhand, Manipur, Meghalaya, Mizoram, Nagaland, Odisha, Sikkim, Tripura, West Bengal)
Disclaimer - The above timelines are indicative and cannot be guaranteed incase of local disturbances and regulatory issues.
10. Is your website secured to accept my credit card details? Absolutely, Yes! We take this matter very seriously and only use trusted payment gateway platforms - Payumoney endorsed by India's (350,000+) E commerce websites.
11. I am a residing outside India. Do you deliver? Unfortunately, we only deliver to Indian addresses.
12. I am not happy with my selection, what should I do? Should you look to exchange or refund the products, please get in touch with by phone or email and we will work out details with you. Please also read our ''Returns, Exchange or Credits'' policy.
13. Is Cash on Delivery (COD) option available? Yes, we also offer the option of paying for items at your doorstep, for additional level of comfort.
Terms of Use for COD
14. I am a trade customer, can I buy? Yes. We already deal with end to end consumers and trade specialists. If you wish to make a purchase to re-sell, please get in touch on supports@bevs.in
15. Can I participate in your Smart Kit Program? The smart kit program is a loyalty based program meant for trade customers only. These include restaurants, retailers, distributors, cash and carry and such alike. Basically, all those customers who are looking to re-sell our products can enroll in our program.
16. How does your Coupon Discount work? Conditions for use of BEVS Coupon's & Discounts are as follows;
Still have a question - Get in touch with us right away on support@bevs.in.
If you are looking for our Pick and Mix option, please fill out the form below
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Simply put, if you love great tasting Drinks, you have come to the right place. Our vision stems from the advent upturn of‘ ’minimalism’’ in everything we do that continues to gain worldwide populaity - How can India be left behind? With greater knowledge and genuine care to ''Live Right'', our core philosophy based central at BEVS is to cater the demanding audience seeking delicious yet healthy alternative beverages over mainstream products that are high on synthetic ingredients.
At BEVS, we believe; at the heart of everything we do goes into everything you taste. That’s why we only work with suppliers that we know and trust, who share our values and our passion for bringing great tasting drinks to you. We realise, what we stock and serve maters that’s why we take our philosophy of serving high quality products as very personal. It gives us joy to bring nothing but the best sourced products made by passionate producers using highest quality ingredients right to your doorstep. We work tirelessly behind the scenes to take away the worrying so you can sit back, relax and enjoy a drink or two with your loved ones.
With humble beginnings in 2019, we’re emboldening our vision to become India’s leading Beverages Supplier as we move into the future with each additional customer, one at a time. We are always ready and happy to help!
Further information on our Business can be found under ''About BEVS'' section.